Getting new patients is important but Front Office Rocks’ CEO Laura Hatch knows that keeping them coming back and accepting treatment year-after-year is the secret to long-term success. As the first voice new patients hear and the last smile they see after their visit, your front office team plays a critical role in creating valuable, lifelong patient relationships.
Watch now and you’ll get valuable patient experience training tips for:
Webinar Originally aired in March of 2021Wowing Patients From First Call to Treatment Presentation
Answering Dental Insurance Questions
Creating a Welcoming, Patient-friendly Setting
Getting a Patient to Schedule Their Next Appointment
Managing Overdue Recare & Outstanding Treatment Plan Calls