SMART MOUTH

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Training Your Team to Turn New Patients Into Lifelong Patients

Getting new patients is important but Front Office Rocks’ CEO Laura Hatch knows that keeping them coming back and accepting treatment year-after-year is the secret to long-term success. As the first voice new patients hear and the last smile they see after their visit, your front office team plays a critical role in creating valuable, lifelong patient relationships. 

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Creating PowerScripts for New Patient Calls with Dr. Roger Levin, Featuring Angela Pickett

What should you say to win over new patients … even before their first visit?

Renowned practice management consultant Dr. Roger Levin and Levin Group Vice President, Angela Pickett, use role-playing, straightforward advice, and their unique expertise to help you create a phone script that builds greater loyalty, production, and positivity, starting at “hello.” You’ll discover:

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